Important Documents

The Charter

In broad terms, the .eu registrar Code of Conduct describes what principles subscribing registrars are to adhere to when registering domain names on behalf of their customers. It also details the level of service quality they are to provide, the data privacy policies they are to adhere to and the conditions surrounding the use of the official Code of Conduct Affiliate logo.

Download the current version of the .eu registrar Code of Conduct charter here. Previous versions of the charter can be viewed in our "History of previous versions" section.

The Rules and Procedures

The Rules and Procedures document describes all activities and procedures surrounding the implementation of the .eu registrar Code of Conduct. These include: how to subscribe to the Code and the termination of a subscription, how complaints against subscribing registrars are to be filed and are to be handled and how the Code is to be maintained. This document also defines which parties are active in the realisation of the Code of Conduct and what their responsibilities are i.e the subscribers themselves, the Council of Conduct and the Secretariat.

Download the current version of the .eu registrar Code of Conduct rules and procedures here. Previous versions of the rules and procedures can be viewed by in our "History of previous versions" section.