The EURid secretariat will, within 8 calendar days of receipt of the completed complaint, notify the registrar, who allegedly committed the violation(s), of the existence and the content of the complaint by email. Moreover, the EURid Secretariat will document the complaint submitted to the Council of Conduct within 1 month of its submission. All appropriate content will be published on a password protected section of http://www.coc.eu, which is only accessible to the Council of Conduct and the Secretariat.
After the notification mentioned in the previous paragraph, the Secretariat will invite the registrar to submit a brief of arguments, if any, against the complaint(s). The registrar will have a period of 1 month to transmit them to the secretariat, via the appropriate platform located at http://www.coc.eu.
The complainant then needs to confirm, within 8 calendar days, whether or not they wish to withdraw their complaint, or whether they wish the Council of Conduct to formulate a ruling regarding their complaint. This confirmation needs to take place via the appropriate platform on http://www.coc.eu.
The ruling related to complaints will be published here , and will be communicated by means of e-mail to the complainants and the registrars involved.