The objective of setting up a Code of Conduct is to respond to the need for a framework of rules which assure end-users that they have access to reliable information and high-quality services, as provided by EURid's registrars. Under all circumstances, users are entitled to equitable, just, nondiscriminatory, and fair treatment.
Given the sensitivity of domain name registration, it is important to make sure that registrars adhere to these rules. The logo awarded to registrars adhering to the Code of Conduct can help consumers make an informed choice.
The Code of Conduct is a voluntary instrument of self-regulation. Clearly, the contractual obligations between EURid and its accredited registrars ultimately govern all matters, in addition to the applicable EC regulations (in particular EC Regulation 733/2002 and EC regulation 874/2004). Important documents accepted by the international Internet community (such as RFC 1591) specify a number of responsibilities in area as well. The .eu Code of Conduct and the Rules and Procedures governing the Code of Conduct were set up in accordance with the service contract between the European and EURid, and in particular EC Regulation 733/2002:
“(9) Internet management has generally been based on the principles of non-interference, self-management and selfregulation. To the extent possible and without prejudice to Community law, these principles should also apply to the .eu ccTLD. The implementation of the .eu TLD may take into consideration best practices in this regard and could be supported by voluntary guidelines or codes of conduct where appropriate.”